TV Services
TV Installations
Services Include:
Install a bracket and mount one TV
Connect all necessary video and basic audio components
Neatly dress wires
Configure any necessary peripheral devices
In-wall or external cord concealment is available for additional cost
TV Dismount or Removal
Services Include:
Dismount your TV from the wall
Disconnect and remove any relevant AV components
Neatly package the TV and components in a box you provide
Remove the mount from the wall
TV Hook-Up and Setup
Services Include:
Connect all necessary video components and cables
Configure a supplied sound bar
Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.)
Configure with an existing wireless network
Explain capabilities and limitations
Video Device Hook-up
Services Include:
Inspect your current AV connections
Connect device's video to output to your TV
Configure device's audio to output to your preferred audio source
Connect device to WiFi if applicable
Demonstrate device functionality
Streaming Video Device Setup
Services Include:
Hook up your streaming device to a TV or receiver
Connect to the Internet and perform first-time set up
Install and set up your streaming video apps
Demonstrate streaming device functionality
Note: Please verify that you have an available video input on your TV or receiver for your new device
Audio Services
Home Theater Hook-up & Setup
Services Include:
Assess installation area
Connect audio and video equipment in one room
Connect any capable devices to an existing wireless network
Give a walk-through of the new system
Setup and configure all necessary peripherals
Surround Sound System Setup
Services Include:
Connect audio and video equipment in one room
Program supplied remote
Give a walk-through of the new system
IMPORTANT: This service does not include in-wall/ceiling installations or in-wall wiring
Universal Remote Programming
Services Include:
Set up and configure universal remote
Ensure the remote is working properly with synced devices
Demonstrate proper remote functionality
Smart Home Services
Nest Device Installation
Service includes:
Installation of Nest product (Camera, Thermostat, Doorbell, Lock and Smoke/CO2 detectors, Secure)
Assessment of installation area
Setup of Nest product(s) via the Nest App
If installing a Nest Cam Outdoor, our Technicians may not be able to install on uneven surfaces such as stone masonry or façade
When installing a Nest Thermostat, our Technicians will not be able to remedy issues related to a heating or air conditioning system that does not work
Services do not include the repair of physically damaged parts, equipment or wiring
Ring Device Installation
Services Include:
Provide assessment of the installation area
Set up your Ring device(s) and configure them to connect with your mobile device
Provide options for escalated installation as needed
This service does not include the repair of physically damaged parts, equipment or wiring. In such instances, additional costs may apply and can vary depending on a number of factors including, but not limited to, degree of damage, extent of wiring and cost of additional parts required
Video Doorbell Installation
Services Include:
Remove and inspect your current doorbell
Confirm compatibility
Install video doorbell
Connect to Wi-Fi and perform first-time setup
Customize device preferences
Please note: A functioning doorbell is required at the installation area for hard-wired video doorbells
Smart Security Camera Installation
Services Include:
Identify the installation area(s)
Install smart home security cam(s)
Connect cams to existing WiFi network and perform first-time set up
Install and set-up mobile app
Demonstrate commonly used features
Smart Hub or Speaker Setup
Services Include:
Set up and configure one smart hub
Connect your smart home devices to your smart hub
Install and connect any associated mobile application
Demonstrate smart hub functionality
Smart Device Hook-up
Services Include:
Set up and configure your smart device
Connect the smart device to a mobile application or smart hub
Demonstrate proper smart device functionality